Frequently Asked Questions
What types of coaching sessions are available?
How do I access the online coaching sessions?
Are the online coaching sessions pre-recorded or live?
How do I change my login details?
How many videos am I allowed to watch?
Can I pause, rewind, or replay the coaching sessions?
How do I find a coach that I would like to listen to?
Is there a limit to how many coaching sessions I can access?
Can I download the coaching sessions for offline viewing?
How often are new coaching sessions added to the portal?
Are there any additional resources provided along with the coaching sessions?
When does my subscription end/expire?
What are the pricing options for accessing the coaching sessions?
How do I cancel my membership?
How can I contact customer support if I have further questions or issues?
Are there any additional costs to accessing the Smart Start platform?
Why can’t I have access to Smart Start?